TERMS OF USE
Effective Date: September 7, 2026
Last Updated: September 7, 2026
Welcome to the website of Vyzera Home Care, LLC (“Vyzera,” “we,” “us,” or “our”).
These Terms of Use (“Terms”) govern your access to and use of www.vyzera.com and related website features.
By accessing or using this website, you acknowledge these Terms. If you do not agree with them, please discontinue use of the website.
1. About Vyzera
Vyzera Home Care, LLC is a Maryland-licensed Residential Service Agency.
The website provides general information about Vyzera, our home-care services, employment opportunities, resources, and methods for contacting or scheduling a consultation with us.
Website content does not expand the scope of services Vyzera is licensed, authorized, or contractually obligated to provide.
2. Website Information Is Not Medical Advice
The information on this website is provided for general educational and informational purposes.
Unless expressly stated otherwise, website content is not medical advice, diagnosis, treatment, nursing advice, legal advice, financial advice, or a substitute for consultation with an appropriate licensed professional.
Do not disregard professional medical advice or delay obtaining medical care because of information appearing on this website.
3. This Website Is Not for Emergencies
Vyzera's website, email address, contact forms, and online appointment scheduler are not emergency-response services.
If you or another person is experiencing a medical emergency, call 911 or seek appropriate emergency medical assistance.
Do not use a website form, email, or future consultation appointment to communicate an urgent or emergency situation.
4. Scheduling a Consultation Does Not Create a Client Relationship
Scheduling, requesting, or participating in a complimentary consultation does not by itself:
Establish a client-provider relationship
Constitute admission to Vyzera's services
Guarantee that Vyzera will accept a prospective client
Guarantee caregiver availability
Guarantee a particular schedule or start date
Create a duty to provide home-care services
Replace any assessment, service agreement, care plan, consent, or other documentation required before services begin
Home-care services begin only after Vyzera completes its applicable intake and service-acceptance process and the required parties execute appropriate service documentation.
5. Service Availability
Descriptions of services on this website are general.
Availability may depend on factors including:
Client needs
Service location
Vyzera's licensed scope of services
Caregiver availability
Requested hours and schedule
Results of consultation or assessment
Safety considerations
Applicable laws and regulations
Completion of required agreements and documentation
Vyzera reserves the right to determine whether requested services fall within its lawful and operational scope.
6. No Guarantee of Outcomes
Vyzera strives to provide high-quality, compassionate, professional home care.
However, website statements describing goals, values, standards, benefits, or intended outcomes are not guarantees of any specific medical, functional, financial, personal, or other result.
Individual circumstances vary.
7. Pricing and Payment Information
Any pricing information appearing on this website is general information unless expressly incorporated into a written service agreement.
Actual rates, schedules, minimum-hour requirements, additional charges, payment arrangements, and other financial terms will be communicated through Vyzera's applicable consultation and contracting process.
If website information conflicts with an executed client service agreement, the executed agreement controls with respect to the services covered by that agreement, subject to applicable law.
8. Online Scheduling and Google Services
Vyzera may use Google Calendar, Google Meet, or other third-party platforms for consultation scheduling and virtual meetings.
Use of those services may be subject to the third party's own terms, privacy policy, accessibility practices, security measures, and technical requirements.
Vyzera is not responsible for outages, errors, security incidents, accessibility issues, or other circumstances caused solely by a third-party service outside Vyzera's reasonable control.
9. Privacy
Use of this website is also subject to the Vyzera Privacy Policy.
Please review the Privacy Policy before submitting personal information through the website or related online services.
Do not submit highly sensitive medical, financial, identity, or authentication information through a general website form or ordinary email unless specifically requested through an appropriate method.
10. Communications
If you voluntarily submit your contact information and request that Vyzera contact you, you authorize us to respond using the contact method or methods you provide, subject to applicable law.
Providing contact information for a specific inquiry does not constitute consent to unrelated marketing communications where separate consent is required by law.
You may ask Vyzera to stop nonessential promotional communications at any time using the opt-out method provided in the communication or by contacting info@vyzera.com.
11. Acceptable Use
You agree not to use the website to:
Violate applicable law
Attempt unauthorized access to the website or related systems
Introduce malware, viruses, or harmful code
Interfere with website security or operation
Collect information about other users without authorization
Impersonate another person
Submit knowingly false, fraudulent, threatening, abusive, or unlawful information
Use automated systems to overload, scrape, disrupt, or misuse the website except as permitted by applicable law
Infringe the rights of Vyzera or others
Vyzera may restrict access to the website when reasonably necessary to protect security, legal rights, or website operations.
12. Intellectual Property
Unless otherwise indicated, website content created or owned by Vyzera—including text, graphics, logos, branding, layouts, photographs owned by Vyzera, downloadable materials, and original content—is owned by or licensed to Vyzera and is protected by applicable intellectual-property laws.
You may view and print reasonable portions of the website for personal, noncommercial use.
You may not reproduce, republish, distribute, commercially exploit, modify, or create derivative works from protected Vyzera content without permission, except as permitted by law.
Third-party names, logos, photographs, and materials remain the property of their respective owners.
13. Third-Party Links
The website may contain links to third-party websites, resources, platforms, or services.
Links are provided for convenience and do not necessarily constitute endorsement.
Vyzera does not control and is not responsible for third-party content, policies, security, accuracy, availability, or practices.
Use third-party services at your own discretion and review their applicable terms and privacy policies.
14. Website Accuracy and Availability
Vyzera makes reasonable efforts to provide accurate and useful website information.
However:
Information may become outdated
Typographical or technical errors may occur
Services may change
Website availability may be interrupted
Content may be modified without advance notice
Vyzera does not warrant that every website feature will always be uninterrupted, error-free, or available.
Please contact Vyzera directly if information on the website is material to a care decision and you need confirmation.
15. Disclaimer of Warranties
To the fullest extent permitted by applicable law, this website and its general informational content are provided on an “as available” and “as is” basis.
Vyzera disclaims warranties concerning website operation or informational content to the extent such warranties may lawfully be disclaimed.
Nothing in these Terms excludes or limits any warranty, duty, right, or protection that cannot legally be excluded.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Vyzera will not be liable for indirect, incidental, consequential, special, or punitive damages arising solely from use of or inability to use this website or third-party services linked from it.
This limitation does not waive or limit liability that cannot legally be waived or limited, and it does not alter Vyzera's obligations under an applicable client service agreement, Maryland healthcare law, consumer-protection law, or other applicable law.
17. Accessibility
Vyzera is committed to improving access to its website for people with disabilities.
Please review our Accessibility Statement or contact us at 667-755-1979 or info@vyzera.com if you experience an accessibility barrier.
18. Governing Law
These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles, except where federal law applies.
Subject to any contrary requirement of applicable law or an enforceable written agreement, disputes relating solely to website use shall be brought in a court of competent jurisdiction in Maryland.
Nothing in these Terms prevents a consumer from exercising rights or remedies provided by applicable law.
19. Changes to These Terms
Vyzera may revise these Terms periodically.
Changes become effective when posted unless a different effective date is stated.
Continued use of the website after updated Terms are posted constitutes acknowledgment of the revised Terms to the extent permitted by law.
20. Contact Information
Questions regarding these Terms may be directed to:
Vyzera Home Care, LLC
7135 Minstrel Way, Suite 204
Columbia, Maryland 21045
Phone: 667-755-1979
Email: info@vyzera.com
Website:www.vyzera.com